3 Ways to have that Self Storage experience everybody wants

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The holy grail of managing a self-storage facility is that fantastic and exhilarating moment when you arrive at work to an inbox full of happy emails from customers because you have made their storage experience a streamlined, organised and hassle-free process.   

Gone are the night sweats and panic and instead you relish in that warm and wonderful feeling of being pleased you were ahead of the pack implementing online booking systems, fully automated service and having a team that embraces the company’s core values..

But how the hell do you get that storage experience when you have never stored before or aren’t a Marie Kondo?

Do you have to buy one every app under the sun, is the secret hidden behind one of those home organizers you see popping up on your Facebook feed?

I'm delighted to say

No

The magic key you've been looking for, the one that unlocks the door to a self-storage experience of mojitos on the beach without you having to do any real work. It doesn't exist. 

I prefer to look at things a little differently. 

First off.

You've got to stop putting hustle before strategy.

THERE ARE THREE THINGS YOU CAN DO RIGHT NOW TO SHARPEN YOUR STRATEGY AND GET A great storage experience.

  1. Talk to us.  We can advise you what storage size you need, what packing items like boxes, tape, mattress covers etc you will require to pack your stuff perfectly?
  2. Know how that there is help – utilize our Free truck and driver, trolleys and lifts and use apps like Trello to keep track of what is in your unit so when it comes to getting those Christmas decorations out it is an easy experience.
  3. Be fiercely committed to staying focused and executing upon getting things into storage - say no to the shiny new things and the faffing around on FB at 1 am and only work on the steps and tasks that mean moving house, renovating, getting the guest room clear for relatives to stay is seamless.

So tell me.

What do you need to know to make your self-storage experience seamless?

I'd love to hear your questions, drop me a line and let me know.